After you finalize an order, it takes approximately 24 business hours for it to be processed. After that, you will receive an e-mail containing a shipping confirmation and the corresponding shipping tracking code. If it is not possible to track your order via the tracking code, please contact our Customer Care, either by e-mail at ecommerce@drvfirenze.com or by phone at +442030595713, always stating the order number reference.
In UK, orders are delivered on average within 2-3 business days
In UK, shipping is free for orders over £90.00, otherwise the shipping cost £8.00.
If your order could not be delivered at the shipping address you provided and the package has been placed in storage, please contact our Customer Care, either by e-mail at ecommerce@drvfirenze.com or by phone at +442030595713, always stating the order number reference. Our operators will provide you with immediate assistance.